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TrainingZONE Newswire #366 – What’s so clever about SMART goals?


TrainingZONE Newswire - Issue 366
11 July 2005

1. Feature: Three Levels of Trainer Development
2. The Way I See It... What's So Clever About SMART Goals
3. Parkin Space: Evaluating the Evaluation Methods
4. Case Study: Careconnect Learning in the NHS
5. LSC Holds Skills Summit

Editor's note
What's your understanding of SMART goals? Does "S" stand for
specific, simple, sensible or significant? And "M", does that
mean measurable, meaningful or motivational? It seems that while
SMART has become the ubiquitous term for objective setting,
there is no standard understanding for what the acronym stands
for. This week John Driscoll recommends we all take a SHABBY
approach to goals.
Elsewhere, to help trainers and their managers through the
career development minefield, Duncan Miles plots out a three-
step approach to professional progress.


Claire Savage
Editor, TrainingZONE
mailto:[email protected]

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News and features
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:

Feature: Three Levels of Trainer Development
Drawing on his experience head up training in a government
department, Duncan Miles outlines this three-step approach to
trainer development.

The Way I See It... What's So Clever About SMART Goals?
With the SMART acronym seemingly meaning different things to
different people, is it time we all tried SHABBY instead?

Parkin Space: Get a Strategy
Ever heard of a learning evaluation bible? Godfrey Parkin
explains why it could be the answer to every training managers

Case Study: Careconnect Learning in the NHS
Careconnect tutor Kathleen Miller offers an insight into how the
NHS is helping its low-skilled workers get back to learning.

LSC Holds Skills Summit
Backed by Oracle and with government and industry input, this
summit will address the UK's skills shortfall.

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the first accredited leadership degree course in the UK.

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Resources: Customer Service Documents
An indispensable selection of materials, which includes:
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Customer service training course

Browse all documents in the TrainingZONE Library:

Any Answers
Catch-up with the latest questions being asked by the

Sandie Donnelly needs some fresh thinking on how to open staff

Caroline Shenton would like to hear your recommendations for
train the trainer courses.

George Edwards is struggling to understand why people would not
want to be a manager. Any ideas?

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