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TrainingZONE Newswire #368 – Training evaluation – what does it mean?


TrainingZONE Newswire - Issue 368
25 July 2005

1. Parkin Space: Metrics with Meaning
2. Is Creativity the Key to Happiness in the Public Sector
3. The Way I See It... New Ways of Managing Stress
4. Case Study: Supporting Future Leaders at the LSC
5. European IT Training Spend is Set to Rise

Editor's note
Godfrey Parkin grapples with evaluation this week, or rather the
pursuit of trying to boil the value of training down to pounds
and pence. In his words: "The pursuit of the measurement of ROI
in training is often a red herring that distracts from the
qualitative impacts that our work has on the performance of the
Whether the mere thought of ROI brings you out in a cold sweat,
or you would never evaluate any other way, it's a column not to
be missed!


Claire Savage
Editor, TrainingZONE
mailto:[email protected]

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News and features
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:

Feature: Is Creativity the Key to Happiness in the Public Sector
Tom Bewick reflects on a survey which found that two-thirds of
public sector workers would like more creativity at work.

Parkin Space: Metrics with Meaning
In his inimitable style, Godfrey Parkin evaluates ROI and how to
make metrics that matter.

The Way I See It... New Ways of Managing Stress
Stress management techniques and tips to help you cope when the
going gets tough.

Case Study: Supporting Future Leaders at the LSC
The Learning and Skills Council has saved over 100,000 pounds
on external recruitment costs in six months, with a new system
to develop its next generation of leaders.

Telephone skills training that hits all the right buttons!
Video and text-based training products that provide key
telephone skills for everyone, and particularly those who are
full-time telephone operators.
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this offer during July 2005.
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European IT Training Spend is Set to Rise
Report warns that a drop in IT graduates means a Europe-wide IT
skills shortage over the next two years.

Value of Strategy Workshops in Question
New research questions just how much businesses are getting out
of these high-level away days.

Managers Find it Difficult to Switch Off
Holiday season may mean managers leave the workplace, but
laptops, email and mobiles mean mentally, they are still there.

Resources: 21 Ways to Deliver Excellent Training
An indispensable selection of instant, practical ideas to liven
up your training events.

Browse all documents in the TrainingZONE Library:

Any Answers
Catch-up with the latest questions being asked by the

Heather Stockwell needs some help with creating an IT for non-IT
managers course.

Craig Mitchell would love to hear your ideas on how exercises to
liven up Disability Discrimination Act training

Linda George is faced with the task of evaluating external
vocational courses and would like some advice.

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