Vanguard clients explain virtues of LEAN SERVICE

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On October 24th, Vanguard clients, including BT, ICL, PPP healthcare and others explain how the principles and practice of lean service improve service, cut costs and improve maorale. More details at www.lean-service.com
John Seddon

On October 24th, Vanguard clients, including BT, ICL, PPP healthcare and others explain how the principles and practice of lean service improve service, cut costs and improve maorale. More details at www.lean-service.com
John Seddon

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