On October 24th, Vanguard clients, including BT, ICL, PPP healthcare and others explain how the principles and practice of lean service improve service, cut costs and improve maorale. More details at www.lean-service.com
John Seddon
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On October 24th, Vanguard clients, including BT, ICL, PPP healthcare and others explain how the principles and practice of lean service improve service, cut costs and improve maorale. More details at www.lean-service.com
John Seddon
Leaders need to stop the self-sacrifice cycle
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Unlocking courage