Does your boss motivate you? If you answered yes, then consider yourself to be one of the lucky few. Do you think your boss is arrogant, lazy, incompetent or plain useless? If this is your reality, you may find some consolation in knowing that unfortunately you are not alone. Having a bad boss is a major reason why many people leave their jobs.
We are all different and respond to a variety of stimuli and management styles. For this reason there will not be a general consensus on what constitutes a bad manger. There are of course many different types of bad bosses. So what makes a bad boss bad and what can you do about it? Following on from “How to Deal with Difficult Colleagues” here are the ABCs of dealing with Bad Bosses.
3 Generic Bad Boss Categories
1. Technically proficient but no management skills
People tend to respect this type of boss for their product, industry and technical knowledge even if they don’t agree with their management style. Most people are able to live with this type of boss as they are willing to forego an ideal manager as long as their own skill sets is improving.
2. Great people person but weak product knowledge
These managers can still be liked by their more technically skilled coordinates as long as they don’t interfere with their work.
3. Neither of the above
This is the sort of boss who makes their team wonder how on earth they got to a senior position. Regrettably, they are very common. If you fall into this category here are some tips to help you cope.
5 Bad Boss Profiles & Suggested Approaches for Each
Absent Boss
Profile - As the name suggests the Absent Boss is never around, goes missing in action or is just too busy to deal with you.
Approach - Get on their radar and muscle your way into their diary. Establish a routine for communication and stick to it. Remind them of your meetings. Maximise the little face time you do have by being prepared. Imagine you have to communicate in the form of headlines and bullet points. This may require effort on your part but your boss will respect you for it.
Box Boss
Profile - The Box has no original thought and is not open to change or new ideas.
Approach - Be prepared to have your well thought out and researched innovative idea shot down. Expect the Box not to be able to grasp new concepts let alone revolutionary ideas. You either wait for the next round of promotions/downsizing or escalate your idea above the Box.
Controlling Boss
Profile - This person is a control freak. They will not allow you to be independent or proactive.
Approach - They expect you to ask for permission to go to the loo and so will not be happy to have you say or do anything original or creative. This person micro manages and wants to be in charge of every task. Try reassuring them by detailing the steps you have taken, what still needs to be addressed and any issues that may have arisen.
Delicate Boss
Profile - A Delicate Boss avoids conflict at all cost, is vague in their approach and keeps changing goal posts.
Approach - They may want to avoid conflict as a way of being liked by everyone. If you need to confront them ensure you make them feel appreciated beforehand. If they are not providing enough direction ask them to be clearer in what is expected.
Self Endorsing
Profile - The Self Endorsing boss is a self promoter who has their own best interests at heart.
Approach - Think of them as a politician who can’t be trusted (no disrespect!). You will get their support by making them see what’s in it for them and emphasise how good they will look to their seniors. They may well be flaky so try to document any decisions. Expect them to have strategic pets so enjoy the ride and don’t take it personally when you are dropped for the next favourite.
6 Easy Steps to Help you Deal with a Bad Boss
1. Change your perspective. If you continue to think of your boss as an idiot that’s what they will remain. Think of your boss as your boss. Your own attitude may be causing stress and not your boss.2. Manage your boss. Learn what they like and don’t like and adapt accordingly.
3. Accept that they will not change. If you change your approach with some luck they will follow suit.
4. You don’t have to like your boss. You don’t have to be best friends. You do need to maintain a professional working relationship.
5. Document everything. Better safe than sorry in case you need it at a later date.
6. You have the power. By controlling your attitude and actions you will be in a better position to manage any situation and make wise choices.
Remember that it is crucial to separate the behaviour from the person. It is possible that your manager is a great person and a bad boss. Whilst this of course serves no purpose it helps to humanise the relationship and demystify expectations. Your boss may have temporary stressful moments which are totally understandable and common, yet this is not an excuse to hide behind inadequate behaviour.
Do you suffer from Bad Boss syndrome? What bad bosses have you had to endure? I look forward to hearing about your bad boss tales.
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One Response
Drive up management standards!
The effects of a "bad boss" are now well documented, as are the effects these people have on their colleagues; staff turnover; the business they operate in (including impact on financial results) and so on and it strikes me that each time we discuss "bad bosses", we list a number of strategies for managing or avoiding them i.e. absent boss – get on their radar; micro manager, play to their need for minutia etc.
As an Ambassador for the Chartered Management Institute, I think there is a far more fundemental way to negate the effects of a "bad boss" and that is to tackle this issue head on through coaching; training; mentoring and stopping the acquiescence.
The CMI recently launched a Manifesto for a Better Managed Britain (http://www.managers.org.uk/research-analysis/research/influencing-public-policy/management-manifesto). If you’re a manager, sign up to demonstrate your commitment to the pledges; if you’re an employer you can demonstrate similar intent through adding your support and if you’re neither, sign up to show your support for leaders and managers working today, tomorrow and in the future so they know what’s expected of them.
I’d like to see us stop dabbling on the periphery of this issue and get right to the heart of it – management and leadership are professions that require training; assessment and ongoing development to ensure that you remain competent to lead and manage.
We ALL deserve good leaders and managers!