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Seb Anthony

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180° feedback

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I am going to introduce 180° feedback into my team and would like to know whether anyone has a template of questions that they currently use and also, how effective and actionable the feedback is that you receive.
Sarah Wicks

One Response

  1. What does your team think of “you”?
    Hi Sarah,

    I use a free tool (actually it’s an Excel spreadsheet) that should help you get such feedback from the team.

    Each month you ask the team members to rate a set of statements (using the spreadsheet) which relate to “things people need in order to do a good job”.

    I use it and it’s fascinating to see how your efforts to improve the working environment – eg by introducing better and more regular performance reviews – affect the ratings you get on a month-by-month basis. Let something “slip” and you soon know about it. My aim is to keep increasing the average, and certainly never to drop below 70%.

    I hope this helps with getting usable feedback. Go to this page then scroll down to ‘free stuff’: http://www.thefourthlevel.com/pages/improve_at/managing_people.htm

    All the best,
    John Salt.

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