It’s time to review learning and development in 2024. For last year’s reflections, we looked through the futuristic lens of the Matrix. But this year, we will journey together down a metaphorical Yellow Brick Road reminiscent of L. Frank Baum's ‘The Wonderful Wizard of Oz’. 

Many of you will be off to see ‘Wicked’ at the theatres,  so in this retrospective, we'll follow the yellow brick road to explore the magical innovations and changes that have shaped our industry, focusing particularly on advancements in artificial intelligence (AI) and the set up and proposed initiatives of Skills England. 

And where best to start? With the sentiment…

Toto, I’ve a feeling we’re not in Kansas anymore.

1. The Emerald City: The rise of AI in learning and development

In 2024, AI continued to dazzle as a cornerstone of innovation, much like the glowing Emerald City in Oz. 

AI tools became more sophisticated and integral to our industry, serving as both guides and gatekeepers. They have transformed traditional learning environments by offering personalised learning experiences and real-time feedback, akin to the Wizard providing what each character thought they needed.

One of the most impactful developments has been AI-driven adaptive learning platforms. These systems analyse learner performance and tailor content to suit individual needs. Like the Scarecrow seeking brains, these tools equip employees with the exact knowledge required to excel in their roles. 

Moreover, AI has enhanced human skills training through role playing with personas and virtual reality simulations. This allows learners to practice in safe, controlled environments that prepare them for real-world applications.

However, much like the curtain, which is pulled aside to show us something different, we are still weary of AI in many fields. The illusion of this saviour isn’t always what it seems to be, and this year has shown us that all that glitters, certainly isn’t gold. The sector battles with buy in, fear, requirements around data, safeguarding, compliance, IP and content ownership.

2. The Tin Man’s heart: Skills England and life skills

This year also marked the significant expansion of Skills England, a UK government initiative designed to revamp vocational training and education. Much like the Tin Man’s quest for a heart, Skills England has introduced a strategy that continues to blend technical skills training with life skills. The approach recognises that today’s workforce needs more than just practical abilities; it needs a heart, too.

Skills England will review apprenticeship standards and retraining programmes, particularly in the technology and healthcare sectors, where human skills such as empathy and communication are as crucial as technical expertise. 

These programmes underscore a holistic approach to employee development, preparing a workforce that is not only technically proficient but also emotionally intelligent.

But does Skill England have the fresh new blood to do this, or is it going to be just another day in Kansas? Only time will tell…..

3. The courage of the Cowardly Lion: Embracing change and innovation

Embracing new technologies and methodologies requires courage, much like the Cowardly Lion's quest. The education sector, historically cautious, has shown the start of remarkable bravery in its adoption of innovative technologies and teaching methods. 

Virtual classrooms and digital workshops have become the norm, and there's been a significant push towards microlearning and ondemand training, allowing learning to be more flexible and accessible.

Furthermore, the introduction of blockchain technology for issuing digital credentials will be a game-changer. This ensures transparency and permanence of records, enabling employers and institutions to verify qualifications quickly and securely.

4. Dorothy’s home: Bringing learning closer to home

Just as Dorothy discovered that she had the power to return home all along, 2024 brought learning closer to individuals. Remote learning technologies have democratised education, making it accessible to people regardless of their geographical location. 

This has meant the struggle between bespoke and off-the-shelf learning interventions has come to the forefront of decision making for L&D. The temptation to consider the line, ‘but we’re different’ has also raised its ugly head once again.

Going forward L&D’s challenge will be to dampen the ego, and step back to see what’s really going on, even when the stakeholder pressure is really on.

5. The Wicked Witch: Overcoming challenges

Despite the bright spots, not all was smooth on the Yellow Brick Road in 2024. 

The sector has faced challenges like the Wicked Witch, particularly in the form of the digital divide and resistance to change. AI has brought this to the forefront of conversation once again and highlighted a wider geopolitical issue. 

Additionally, the rapid pace of this change has left both educators and learners feeling overwhelmed – much like Dorothy and her companions feeling menaced by the witch’s threats.

Just as Dorothy and her friends overcame their adversary, our sector continues to address these issues through inclusive policies and continuous innovation. Sharing at conferences, coming together to network, the rise of hacks and podcasts, and mentoring relationships have all played their parts in L&D wins this year.

Conclusion: There's no place like home

The journey through 2024 has not only equipped us with new tools and strategies but has also reinforced the timeless truth that in learning and development, like in Oz, the power to change and grow resides within each of us.

As we stand at the threshold of 2025, it's clear that the yellow brick road continues beyond the horizon. The lessons learned and the friendships forged along this year's journey will guide us as we continue to explore the wonders of AI and beyond. 

Just as Dorothy discovered that she always had the power to return home, we too have the power to shape the future of learning and development. As we click our heels and look forward to 2025, we carry with us the lessons learned and the successes of the past year with what we’re great at - courage, wisdom, and heart.

Written in collaboration on 28/11/2024 with ChatGPT4