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Creating Fantastic IT User Guides

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I'm an Trainer responsible for providing training on a wide-range of IT-related subjects and software.

I would like some guidance with creating user guides for IT-based subjects/software.

Can anyone recommend any books, articles, websites etc?

Thanks.

Rachael
Rachael Le Marquand

3 Responses

  1. TipSheets
    Hi Rachael

    As well as producing the traditional course reference guides for our IT training courses, we also produce TipSheets for some courses. We create them in PowerPoint, print them double-sided and laminate them for a durable and convenient suppary of key points and tips.

    If you’d like to see some of these, a selection is available to be downloaded freely from our website on http://www.a2ztraining.co.uk/Tipsheets.html.

    If you’d like more information, contact me on nici@a2ztraining.co.uk.

    Nici Aldridge
    A2Z Computer Services
    www/a2ztraining.co.uk

  2. User guides
    the “In no time” books are excellent – pictorial and in plain language. Get them at WH Smith.

    Companies like EBVT in nottingham have excellent training guides, they generally are designed for specific qualifications (CGLI, etc)

    I also found http://www.Blackpool.ac.uk excellent, esp for Access – they had powerpoint presentations of Relational Databases that were excellent

    Try using Alta Vista (UK version) and searching on either the application name or the topic (ie relational databases). I found their results the best of all