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TrainingZONE Newswire - Issue 359
23 May 2005
https://www.trainingzone.co.uk
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*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***
1. Feature: Management Development - What's the Need?
2. The Way I See It... Level the Playing Field
3. Parkin Space: E-Earning in the USA
4. How Did I Get Here? Stuart Clark
5. Health and Safety Myths Revealed
*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***

Editor's note
=============
This week Joe Espana maintains that most management development
is "at best tentatively linked to strategic organisational
performance". In the feature Management Development - What's the
Need? Joe explains how to make sure that executive training is
strategic and based on more than blind faith.
https://www.trainingzone.co.uk/item/140819/680/608/626

Elsewhere, Godfrey Parkin takes a glimpse into the pay packets
of US training professionals and concludes they are undervalued.
Sound familiar? Find out more in this week's Parkin
Space.

Regards

Claire Savage
Editor, TrainingZONE
mailto:editor@trainingzone.co.uk

Fast Track To Business Excellence from BBC Worldwide
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News and features
=================
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:
https://www.trainingzone.co.uk/news/home.html

Feature: Management Development - What's the Need?
----------------------------------------------------
Joe España explains how to plan management development that
aligns to the businesses strategic needs.
https://www.trainingzone.co.uk/item/140819/680/608/626

Parkin Space: E-Earning in the USA
------------------------------------
Godfrey Parkin says that a recent salary survey shows just how
undervalued training professionals are in the US, but how do
their salaries compare to the UK?
https://www.trainingzone.co.uk/item/141196/680/608/626

The Way I See It... Level the Playing Field
---------------------------------------------
Mike Gardner, Managing Director, WMG Associates argues the
current system for awarding European and government funding for
training disadvantages learning providers.
https://www.trainingzone.co.uk/item/140668/680/608/626

Management Extra
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Fuse key ideas with applied activities to help managers examine
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https://www.trainingzone.co.uk/adredirect/elsevier.html
---------------------------------------------------------------/

How Did I Get Here? Stuart Clark
---------------------------------
General Manager of the Inter-Tel Academy Stuart Clark shares
some secrets about how he came to head up his award-winning
training team.
https://www.trainingzone.co.uk/item/140661/680/608/626

Health and Safety Myths Revealed
---------------------------------
Health and safety advisor Croner reveals some of the most common
H&S myths. Which do you recognise?
https://www.trainingzone.co.uk/item/141121/680/608/626

Workers Want Control of their own Development
-----------------------------------------------
Self-motivated and eager to learn - today's workers are a
training manager's dream, according to this study.
https://www.trainingzone.co.uk/item/141142/680/608/626

New Award for Training that Brings Business Benefits
----------------------------------------------------
There's 25,000 pounds up for grabs at the British Chamber of
Commerce Awards.
https://www.trainingzone.co.uk/item/141254/680/608/626

Microsoft Launches E-Learning Courses
---------------------------------------
Online courses in designing, implementing and managing Microsoft
technology are available in the UK for the first time.
https://www.trainingzone.co.uk/item/141299/680/608/626

Free Disability Training for SMEs
------------------------------------
Companies with fewer than 250 employees can get free RNID
training to help them meet their obligations under the
Disability Discrimination Act.
https://www.trainingzone.co.uk/item/141089/680/608/626

The Learning and Skills Council (LSC) launches new website
/--------------------------------------------------------------
The Employers' Guide to Training Providers is a comprehensive
online tool that helps London employers identify and locate
quality, publicly-funded training in their local area. It is
available on
https://www.trainingzone.co.uk/adredirect/egtp.html
--------------------------------------------------------------/

Community
=========
Resources: Customer Service Documents
-------------------------------------
An indispensable selection of materials, which includes:
# Diagnostic questions around customer service
# Customer service slideshows
# Building Long-Term Customer Focus Handbook
# Customer service training course
https://www.trainingzone.co.uk/doc/1497

Browse all documents in the TrainingZONE Library:
https://www.trainingzone.co.uk/ppv

Any Answers
-----------
Catch-up with the latest questions being asked by the
community:
https://www.trainingzone.co.uk/anyanswers/index.html

Clare Yewer asks: What is the average training budget per head
in your organisation?
https://www.trainingzone.co.uk/item/141250/728/608/626

Lindsay Rich needs some tips on what to consider when designing
leadership training to be delivered as a conference-type event.
https://www.trainingzone.co.uk/item/141204/728/608/626

Jacky Briggs is looking for a strategic process or methodology
that allows for future competency development based on long-term
business plans. Can you help?
https://www.trainingzone.co.uk/item/141123/728/608/626

Trust the Best - materials for training providers
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* Introductory and Full Diploma in Management Level 4
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---------------------------------------------------------------/

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