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TrainingZONE Newswire #359 – Management development that delivers


TrainingZONE Newswire - Issue 359
23 May 2005

1. Feature: Management Development - What's the Need?
2. The Way I See It... Level the Playing Field
3. Parkin Space: E-Earning in the USA
4. How Did I Get Here? Stuart Clark
5. Health and Safety Myths Revealed

Editor's note
This week Joe Espana maintains that most management development
is "at best tentatively linked to strategic organisational
performance". In the feature Management Development - What's the
Need? Joe explains how to make sure that executive training is
strategic and based on more than blind faith.

Elsewhere, Godfrey Parkin takes a glimpse into the pay packets
of US training professionals and concludes they are undervalued.
Sound familiar? Find out more in this week's Parkin


Claire Savage
Editor, TrainingZONE
mailto:[email protected]

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News and features
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:

Feature: Management Development - What's the Need?
Joe España explains how to plan management development that
aligns to the businesses strategic needs.

Parkin Space: E-Earning in the USA
Godfrey Parkin says that a recent salary survey shows just how
undervalued training professionals are in the US, but how do
their salaries compare to the UK?

The Way I See It... Level the Playing Field
Mike Gardner, Managing Director, WMG Associates argues the
current system for awarding European and government funding for
training disadvantages learning providers.

Management Extra
All the best management thinking in one package.
Fuse key ideas with applied activities to help managers examine
and improve how they work in practice.
Access Free Resources Here:
* Pre-prepared training plans, field tested to save you time
* Assistance with accrediting bodies, including ILM
* Facilitator's Guide

How Did I Get Here? Stuart Clark
General Manager of the Inter-Tel Academy Stuart Clark shares
some secrets about how he came to head up his award-winning
training team.

Health and Safety Myths Revealed
Health and safety advisor Croner reveals some of the most common
H&S myths. Which do you recognise?

Workers Want Control of their own Development
Self-motivated and eager to learn - today's workers are a
training manager's dream, according to this study.

New Award for Training that Brings Business Benefits
There's 25,000 pounds up for grabs at the British Chamber of
Commerce Awards.

Microsoft Launches E-Learning Courses
Online courses in designing, implementing and managing Microsoft
technology are available in the UK for the first time.

Free Disability Training for SMEs
Companies with fewer than 250 employees can get free RNID
training to help them meet their obligations under the
Disability Discrimination Act.

The Learning and Skills Council (LSC) launches new website
The Employers' Guide to Training Providers is a comprehensive
online tool that helps London employers identify and locate
quality, publicly-funded training in their local area. It is
available on

Resources: Customer Service Documents
An indispensable selection of materials, which includes:
# Diagnostic questions around customer service
# Customer service slideshows
# Building Long-Term Customer Focus Handbook
# Customer service training course

Browse all documents in the TrainingZONE Library:

Any Answers
Catch-up with the latest questions being asked by the

Clare Yewer asks: What is the average training budget per head
in your organisation?

Lindsay Rich needs some tips on what to consider when designing
leadership training to be delivered as a conference-type event.

Jacky Briggs is looking for a strategic process or methodology
that allows for future competency development based on long-term
business plans. Can you help?

Trust the Best - materials for training providers
Help managers develop the skills they need to get themselves and
their business ahead. We cover:
* Introductory Certificates - Team Leading Level 2 and
Management Level 3
* Introductory and Full Diploma in Management Level 4
Chartered Management Institute and ILM qualifications. Free
previews. Click here for details

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May be reproduced in any medium for non-commercial purposes
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TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 3344 Fax:+44 (0)117 915 9630 ISSN 1474-2225

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