Emotional intelligence (EI) is a person's ability to understand emotions in themselves and others. EI is quickly becoming a more preferred metric than IQ for evaluating employee credentials.
It is believed that up to 58% of the variations in personal success factors can be attributed to emotional intelligence. Better work relationships are seen more frequently with individuals who possess a higher EI. These people also tend to make more effective leaders and communicators.
The University of Maryland and Robert H. Smith School of Business put together this infographic studying EI, and how it factors into the hiring process.
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