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Seb Anthony

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Difficult customers

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Hello fellow members,

I am attemtping to put together a course on dealing with difficult customers over the telephone and handling conflict.

Has anyone put something like this together before?

I appreciate any ideas or information you can provide me with!
Antoinette

Hello fellow members,

I am attemtping to put together a course on dealing with difficult customers over the telephone and handling conflict.

Has anyone put something like this together before?

I appreciate any ideas or information you can provide me with!
Antoinette

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