I am running a session on different types of communication and I would like an exercise that highlights the common mistakes made in face to face communication.
I already have an exercise in which I ask delegates to tell a story to another delegate and the second delegate responds in different pre-defined ways. e.g.
Interupring
Ingnoring
Giving verbal but not non-verbal cues
Giving non-verbal but not verbal cues
Taking it onto their own agenda
Whilst I find this works well many of the delegates for this programme may have encountered it before.
Does anyone have any ideas of how I can achieving similar learning but with an exercise that will feel very different from above for those who have encoutered it before?
Trevor Hudson
2 Responses
Communication skills
Trevor,
have you looked at a fantastic training website:-
http://www.trainerslibrary.com
it’s got some great exerecises, games, trainers notes etc….
Communication strategy
This may not be the answer you are seeking but I wonder if you have read the work of Chris Argyris “Good Communications that Block Learning, Harvard Business Review July-August 1994”
Also, “Dialogue, and The Art of Thinking Together; William Isaacs with an introduction by Peter Senge (October 1999 publication date”
I just wonder if via reading these it will help provide some creative ideas and lead you to further resources for your program? Just a thought.