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Seb Anthony

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Face to Face Communication

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I am running a session on different types of communication and I would like an exercise that highlights the common mistakes made in face to face communication.

I already have an exercise in which I ask delegates to tell a story to another delegate and the second delegate responds in different pre-defined ways. e.g.

Interupring
Ingnoring
Giving verbal but not non-verbal cues
Giving non-verbal but not verbal cues
Taking it onto their own agenda

Whilst I find this works well many of the delegates for this programme may have encountered it before.

Does anyone have any ideas of how I can achieving similar learning but with an exercise that will feel very different from above for those who have encoutered it before?
Trevor Hudson

2 Responses

  1. Communication strategy
    This may not be the answer you are seeking but I wonder if you have read the work of Chris Argyris “Good Communications that Block Learning, Harvard Business Review July-August 1994”

    Also, “Dialogue, and The Art of Thinking Together; William Isaacs with an introduction by Peter Senge (October 1999 publication date”
    I just wonder if via reading these it will help provide some creative ideas and lead you to further resources for your program? Just a thought.

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