Dealing with difficult and aggressive behaviour

Role Play to start a dealing with challenging behaviour during t
A role play I uses in a trainer training seminar on difficult behaviours in training. There are other roles but they did not fit the space.
Roles
Saboteur
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours designed to destroy or significantly impair the progress made by the team. Examples: Caught-you-out behaviour, Wait until J B sees what you’re up to, Yes, but… , and This will never work!
Take cheap shots at group members (whether they are present or not) by throwing verbal or nonverbal barbs ie pointed, unnecessary criticisms and personal comments that are not really relevant. Being personal rather than dealing with the issue. For example you might say, “Who always ignore such issues! …

Denier
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours designed to play the “Who, me?” game. You stir things up but when confronted, you back off immediately. You may also ask many questions to mask your statements or points of view, and you generally refuses to take a strong stand on a problem.

Dominator
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours designed to try to control the group through talking too much. You may increase your volume to make your points and especially if people are disagreeing with you or no longer paying attention to you.

‘Polarizer
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours designed to point out differences among team members rather than helping them see sameness in the ownership of group problems. Try to see the potential disagreements and conflicts and bring them out. Try to get people to take sides and encourage the sides taken.
Clown
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours that are funny and designed to be disruptive. You may set a tone of play rather than of engaging with issues. You don’t want to get serious.

2 Responses

TrainingZone says:

August 27, 2003 at 8:00 am

role play
Would only like to pass on information on a proposed role play exercise:
The difficult wife is a good venue, The manager is in his office unawares and then “enter the Wife of a Husband who thinks it’s about time he had a raise ,promotion or other like situations: reactions are different to say the least and it enables Managers to express their experience not only within the company but to also see what kind of reactions their decisions are having outside the safety of their offices. Works quite well and often brings that element of surprise in situations not encountered.
TrainingZone says:

August 27, 2003 at 8:28 am

Role Play to start a dealing with challenging behaviour during t
A role play I uses in a trainer training seminar on difficult behaviours in training. There are other roles but they did not fit the space.
Roles
Saboteur
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours designed to destroy or significantly impair the progress made by the team. Examples: Caught-you-out behaviour, Wait until J B sees what you’re up to, Yes, but… , and This will never work!
Take cheap shots at group members (whether they are present or not) by throwing verbal or nonverbal barbs ie pointed, unnecessary criticisms and personal comments that are not really relevant. Being personal rather than dealing with the issue. For example you might say, “Who always ignore such issues! …

Denier
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours designed to play the “Who, me?” game. You stir things up but when confronted, you back off immediately. You may also ask many questions to mask your statements or points of view, and you generally refuses to take a strong stand on a problem.

Dominator
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours designed to try to control the group through talking too much. You may increase your volume to make your points and especially if people are disagreeing with you or no longer paying attention to you.

‘Polarizer
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours designed to point out differences among team members rather than helping them see sameness in the ownership of group problems. Try to see the potential disagreements and conflicts and bring them out. Try to get people to take sides and encourage the sides taken.
Clown
You will be participating in a discussion on a subject that will be given. Allow the discussion to develop normally for 10 minutes. Then slowly begin to engage in behaviours that are funny and designed to be disruptive. You may set a tone of play rather than of engaging with issues. You don’t want to get serious.