We're revitalising a sales training programme and would like to hear from people with great new approaches.
Lucy Ryan
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We're revitalising a sales training programme and would like to hear from people with great new approaches.
Lucy Ryan
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5 Responses
Negotiation Skills
I have a two-day negotiation workshop which I’ve written and run successully for the past few years, which includes a 1 day role-play about buying land from gentry, 3 companies bidding for land, great exercise,
Please contact me for further details
two ideas
I have two exercises that I use…one is short and sweet and is a solo exercise the other is a much longer (Day long with all the video feedback)getting a group to “sell” to the others…there is a very deep background to it and one organisation found it helped them to succeed in one in four prospects rather than the one in eleven they had been achieving
Sales Approach
Giving people the skills to sell as a person within a framework not from a script has proved to be the best approach in my experience. There is a skill difference in selling a product v’s a service and the environment which the sale is to be achieved(i.e. telesales v’s field sales). I’d be happy to discuss suggestions with you, sounds interesting & challenging.
Sales Training and Sales Coaching
Providing the new skills and knowledge is only part of the sales training process. The delegates will also need help and support bringing their new knowledge and skills to life and therefore coaching is also important.
I have written and delivered a sales training programme which includes class room based training followed by coaching in the department to ensure that support is on hand when the delegates are bring what they have learnt to life.
I also agree strongly with Julie’s comments – they should not be scripted. Customer’s can tell if someone is reading a script and it does not allow the advisor to use their rapport and skills fully. It is best to train the advisors on the skills required rather than how to read a script.
Lucy, please feel free to get in touch direct (neil@train2develop.com) if I can provide any further help and support.
new approach
I’ve had a lot of success with an approach which uses imagination as a key tool. Creating visions, concepts and even people as part of the sales presentation stage. Its a powerful technique and sales people seem to love it !