We hear much today about what the environmental cost is around manufacturing, flying, food production, etc – It struck me that there is a parallel here to 360 degree feedback which provides a glimpse of the ‘environmental cost’ of our own behaviour.

It has become clear that it is not enough for companies to make vast profits for shareholders whilst dumping toxic waste in nearby rivers; the ‘What’ was being achieved but the ‘How’ was creating terrible fallout.

As employees,  it is often the case that whilst people are achieving their goals or targets, how they go about it can come at a cost to their immediate environment; the office, their colleagues, their family, etc.

360 degree feedback provides the ideal opportunity for respondents to indicate what the fallout is of certain behaviours they see as that person goes about achieving the ‘What’.

The ‘How’ becomes important, because without succeeding in both areas, you cannot have a sustainable model for success.

John

www.bowlandsolutions.com