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Attention grab for start of Grievance Workshop


I am reviewing the training material for a Grievance Workshop I put together. It is lacking an attention grab at the beginning. Does anyone have any ideas? I am looking for any quotes, statistics or short stories to hook my delegates in...

5 Responses

  1. That’s great!

    Thank you for taking the time to comment on this. I think it will definitely grab the delegates attention, as it certainly grabbed mine. I will be including it in the workshop which I am delivering this Friday. I will let you know I get on.

    Best wishes


  2. My pleasure…..

    …it also occurred to me that there may be an escalation of reaction by an employee who has a grievance and feels that it is being ignored or belittled.  It might be quite worthwhile to get the delegates to consider the rising "scale" of response….eg

    level one: feeling ignored but doing nothing about it

    level two; moaning to family and friends

    level three; moaning to work colleagues

    level 3.5; posting negative blogs

    level four; working to rule/go slow/vicious compliance

    level five; small acts of disobedience/sabotage/theft

    level six; inciting others to join levels four and five

    level seven; quitting…getting severely depressed

    level eight; going berserk with a meataxe

    I'm sure that this could actually make a really valuable exercise but this is off the top of my head.

    Do let me know how it goes!


  3. Thank you

    Rus I like your take on considering the scale of response. I will incorporate this during the facilitated discussion at the beginning to lead into the "Going Postal" example.

    I will keep you posted!

  4. Well received by delegates!

    Rus your suggestions worked well as an attention grab and lead into the workshop. One delegate was familiar with the "Going Postal" example and it definitely grabbed their attention. Thanks again.

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