Author Profile Picture
Scott Cullen
Govia Thameslink Railway
Customer Service Coach

10 years experience in L&D focusing on Customer Service, Behavioural Training and Leadership. Newly started on e-learning. Coach. Like to get things done.

Most read this week

An aerial view of a curved road, onboarding

Onboarding: How Hertfordshire County Council sets new hires up for success

by

Trending

white and black mountain, window of tolerance

Widening the window of tolerance: Three ways to lead through discomfort 

by

American Eagles during daytime

You do you and I’ll do me: How to meet in the middle in a polarised world

by

a computer generated image of a ball of string, skills intelligence

How to boost skills intelligence and increase talent-readiness

by

Human-centred leadership

Leaders need to stop the self-sacrifice cycle

How to escape the relentless pace of leadership

Middle management’s biggest challenge

The role of emotional intelligence and self-compassion

Unlocking courage

We need braver leaders, so how do we get them?
© HR Zone Ltd 2024
© HR Zone Ltd 2024