I'm running a well established 2 day workshop on Negotiation Skills for Sales Engineers.
I'm currently re-working some of the drier parts and am looking for an exercise, game, energiser the whole group can take part in (6 in the group) that illustrates the importance of Body Language, understanding it, how it makes a difference in face-2-face selling etc.. Something to really make them think!!
Many thanks
Buffy
Buffy Sparks
3 Responses
counselling course example
As part of a counselling course, we were asked to split into groups of two and talk to the other for one minute about something personal to us. We were told that the person we were talking to was to demonstrate good listening skills, including body language and silent/ minimal encouragers etc, which for the first part was done. Before the swap, the other half of the group were taken aside secretly and told to demonstrate bad listening skills/ body language etc (without the other half of the group’s knowledge). It was really interesting to highlight how non-verbal comminication can have a real effect(and highlights just how upsetting for those of us waffling on while our ‘listeners’ looked bored!)
Body Language Exercise
Buffy
I have a 10-minute syndicate exercise that asks delegates to match the body language signals to the interpretation. It’s done with bits of paper placed on laminate cards. It does get quite competitive with sales people as to who can match up correctly, particularly if you set a time limit. The exercise comes with answers.
If you (or anybody else) would like a copy, then please let me know (bryanedw@aol.com).
Hope that helps.
Happy Days!
Bryan
Body language ice breaker
Buffy
I use a body language ice breaker which seems to work. It’s very simple and you only need a flip chart and some pens. Working in groups, give each group a sheet of paper/pen and ask them to list nonverbal communication, positive negative sexy etc. You can target this if you wish to meet the training need or just make it open .
The fun comes when you ask them to feed back in a non verbal way.Dont tell me show me;very easy with any group of people.
Hope it helps
Bernice
bernice.baverstock@berkshire.nhs.uk