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Seb Anthony

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Call Monitoring Sample forms

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We are currently looking at coaching within our busy Front office telephone team. Until we have something more robust in place, does anyone have any example call monitoring forms?
Sarah Money

2 Responses

  1. Might help
    Hi there,

    In what way do you wish to monitor them? Sales, customer service, active listening etc?

    I have recently designed my own for an inbound and outbound sales/account management office, which I’d be happy to show you.

    Email me at [email protected]

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