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Seb Anthony

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Call Monitoring Sample forms


We are currently looking at coaching within our busy Front office telephone team. Until we have something more robust in place, does anyone have any example call monitoring forms?
Sarah Money

2 Responses

  1. Might help
    Hi there,

    In what way do you wish to monitor them? Sales, customer service, active listening etc?

    I have recently designed my own for an inbound and outbound sales/account management office, which I’d be happy to show you.

    Email me at [email protected]


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