No Image Available

Alex Taylor

Harrison Catering Services Ltd

Learning & Development Manager

Read more from Alex Taylor

googletag.cmd.push(function() { googletag.display(‘div-gpt-ad-1705321608055-0’); });

Case Studies



We are currently running an internal management development programme for area managers and I wanted to source a generic case study to do with the group. The case study would be a business based situation i.e. failing business, with various challenges in terms of people, customer and operations - could be hotel/manufacturing/retail department store etc. There would be background information and financials. The group would then work through the case study with various things thrown into the mix as they go with the aim of identifying the problems and deciding how they would address those issues.

Does anyone know of any training providers who can provide this type of material - I've seen glasstap but wanted to have some other options...

Thanks in advance.


2 Responses

  1. Real is much better than generic!

    Hi Alex,

    I'm sure you will be able to find out about some complex business challenges that have already happened in your company that would make ideal case studies for a problem based learning exercise for your manager development programme.

    A problem based learning exercise uses very real material and encourages participants to emerse themselves in the situation, learn from each others' experiences and to find real solutions to the problem. At the end of the exercise, they present their solutions to a panel of experts, e.g. some of the people who actually had to deal with the original problem. (PM me if you'd like a more detailed explanation!)

    Using a scenario that your new managers may actually have to deal with (or have to deal with something similar) will really increase enthusiasm and engagement in your programme as they'll be able to make some really clear links to their jobs.

    Presenting to a panel at the end adds to the incentive to do a good job, particularly if you can engage the support of your sponsor or a senior manager or two.

    You will need to put in a fair amount of leg-work to tailor the situation to your needs and spend some time talking to stakeholders in the business to get the level of depth and detail right, but in my opinion this will be time well spent. 

    Good luck!

  2. Thank you

    Hi Sophie,

    Thank you for your reply and advice.

    My preferred route would be to create something internally using a real life example, however, time is against me and I do not want to deliver something that hasn't been thought through properly. This was why I thought a business simulation would be a good route to go.

    Thanks again for your help.


No Image Available
Alex Taylor

Learning & Development Manager

Read more from Alex Taylor

Get the latest from TrainingZone.

Elevate your L&D expertise by subscribing to TrainingZone’s newsletter! Get curated insights, premium reports, and event updates from industry leaders.


Thank you!