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Client Satisfaction Survey

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I need to conduct a client satisfaction survey for all participants who have attended our training courses, accessed our funding arrangements or benefited from our Training Assessor service.

I'd prefer not to start with a blank page !! I'd be most grateful if anyone has any copies of previous surveys or ideas on layout, presentation, number of questions, clever questions!, scoring mechanism etc.

Many thanks

Glenda

3 Responses

  1. Client Satisfaction Survey

    Hi Glena

    This may not be the total answer to your questions but it might give you ideas.  Have a look at http://www.trainingcheck.com for evaluation questions.  In my opinion, this website has been really handy!

    Hope it helps

    Regards

    Tina

  2. 4 questions

     How about asking 4 very simple questions

    Thinking back to the xxx training event in which you participated, please giver 2/3 one line answers to the following:

    See http://rapidbi.com/stopstartcontinuechangemodel/ for more details

     

    keep it simple and you never know what will be supplied

    If you close down too much you will restrict what people say – and you will miss the gems

    Mike

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