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Client Satisfaction Survey


I need to conduct a client satisfaction survey for all participants who have attended our training courses, accessed our funding arrangements or benefited from our Training Assessor service.

I'd prefer not to start with a blank page !! I'd be most grateful if anyone has any copies of previous surveys or ideas on layout, presentation, number of questions, clever questions!, scoring mechanism etc.

Many thanks


3 Responses

  1. Client Satisfaction Survey

    Hi Glena

    This may not be the total answer to your questions but it might give you ideas.  Have a look at for evaluation questions.  In my opinion, this website has been really handy!

    Hope it helps



  2. 4 questions

     How about asking 4 very simple questions

    Thinking back to the xxx training event in which you participated, please giver 2/3 one line answers to the following:

    See for more details


    keep it simple and you never know what will be supplied

    If you close down too much you will restrict what people say – and you will miss the gems


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