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Seb Anthony

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Computer Based Training – CBT

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When writing CBT for a specific product - can the company who produces the product object and put a stop on the development of the training?

If so, can anyone advise on the formalities that I should abide by or of any copyright licences I may have to purchase.
Simon Champion

4 Responses

  1. You have no problem
    The producer of a product cannot stop a third party from creating training in how to use that product. Just be sure to acknowledge copyrights and trademarks in your work, where applicable.

    You might also want to run the training by the producer to get any inputs that may be useful, and to let them know that this is what you are doing. Their endorsement may be helpful to the credibility of your training.

    Godfrey Parkin
    MindRise

  2. Marketing Boost
    The company that produces the product may actually be pleased to see you doing this.

    Customer – supply chain training is a growing area for e-learning, with producers seeing the benefits from showing customers how to best use their products.

    So they may even help you to develop the course with subject matter expertise and help to market it wider.

  3. Health warning
    You probably need to work as closely as you can with the producer of the product. Unless you are an out and out expert on the product you can inadvertently suggest, for example, limitations that don’t actually exist. Also, be especially careful on logos and screen captures – get permission.

    Companies can be very helpful, especially if they don’t have courseware to support their product and/or their help facilities are basic. Some may want to charge you for their help.

    Personally I would advise creating a computer delivered resource that explains and demonstrates the functionality and back this with top quality examples sourced by yourself. And by all means throw in some assessment so the users can get a feel for how they are doing.

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