What is the most effective way to quantify the results of corporate training?
After employees leave the corporate training how can you actually quantify that any of the information has actually stuck with them and they have grown/are in the process of growing professionally?
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3 Responses
Kirkpatrick Levels 3 and 4
Kirkpatrick Levels 3 and 4
after event test questions and ROK checks
line manager feedback
changes in measured outcomes such as productivity, failure rates, wasteage or customer complaints.
I hope that helps
Rus
http://www.coach-and-courses.com
Success Case Methodology
Take a statistically significant sample
http://www.surveysystem.com/sscalc.htm
Review as per Brinkerhoff’s method
http://www.amazon.co.uk/Success-Case-Method-Quickly-Working/dp/1576751856
Decide what you want to measure, then measure it
ASK: Why are you doing the training?
What is the business outcome required?
What behaviour would need to be different in order to progress towards that?
What action will they take as a result of the learning?
Have they taken it?
Is the change happening in line with the intended outcome?
Everything is measurable, you just have to agree what it is you want to measure.
Tony Latimer, MCC
http://www.tonylatimer.net