One Response

1. Suggestions

   Hi Brendon,

   It may not be much help, but there is a book called ‘The Art of Speedreading People’ which you might find handy.

   I haven’t done any excercises around this topic specifically, but as a few suggestions you could look at rapport building body language, listening skills and clarifying statements?

   I will contine to have a think and let you know if I can think of something more useful!

   Nikki