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Sheryl Allcock

Cooperative

Project Trainer

Read more from Sheryl Allcock

Customer Perpective exercise

Learn how funeral staff can develop customer perspective skills through practical exercises. This post explores techniques for understanding client needs and responding appropriately during sensitive funeral service interactions, with both industry-specific and general training approaches.
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Hi everyone,

I am looking for a exercise on customer perspective and how to react accordingly.

The topic is for funeral staff, so something specific would be good, but any generic ideas also greatly appreciated!

Thanks, Sheryl

Hi everyone,

I am looking for a exercise on customer perspective and how to react accordingly.

The topic is for funeral staff, so something specific would be good, but any generic ideas also greatly appreciated!

Thanks, Sheryl

One Response

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