The World Class Workshop Series - designed for executives and managers who are in a position to influence the direction of their organisations customer service strategies/philosophy.

Please take a look at our website for full details of the workshop series - www.eCustomerServiceWorld.com - click on Events.

We are very keen to attract people from the Training and HR Community and would be happy to arrange a very special price offer to encourage you to attend one of our early workshops. We want you to experience the quality of event we provide and begin to give you an appreciation of the value that can be obtained from the Workshop training style we have developed.

If you are not in the market for events right now then please visit our website which is a valuable research and learning resource for your Customer Service, Call Centre and Help Desk people especially, but also provides a great deal of material that would be of interest to Operations, Quality and Sales and Marketing.

For further details of special offers available to HR and Training professionals please contact

glenn@eCustomerServiceWorld.com or call on 01295 722500

Thank you !

Glenn Henderson