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Customer service – course accreditation


I am developing a training programme for Customer Service within Local Authorities, how do I achieve accreditation? It is a very practical course dealing with external and internal customers. Who can I contact?
Fiona Macleod

One Response

  1. Have a look at…
    A hot topic with a lot of our members. I would bring your attention to a number of options to explore in more detail.

    Firstly have a look at our expert guide ‘How to get your training accredited’ which is available at .

    Also you may be interested in looking at the CPD Business School at – in particular you may care to send a mail to Dr Richard Hale at [email protected] I’m sure would be pleased to talk through the possibilities- in particular if it was an approach which looked to Action Learning as it’s basis.


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