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DDA

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We are looking to roll out a training programme for our retail division covering the Disability Discrimination act .I am looking to access suitable training material and or suitable video.
Any help would be appreciated

alan
alan bellshaw

4 Responses

  1. Disability Confidence
    Hi,

    I just evaluated a really good programme (CD or web based) called Disability Confidence. It’s produced by a company called SkillBoosters (BDP Media). It consists of 3 modules and gives a really good overview of the DDA. Really interactive with real people!!

  2. Disability Discrimination Training
    Hi
    Visit the Disability Rights Commission website and join their free e mail service

    I base a lot of my courses around court and tribunal cases with “mock trials” of the real issues involved.The DRC could also point you to a video they produce with giant figures in a small world making adjustments etc.
    Good luck

    William

    [email protected]

  3. Diverse Training
    Hi Alan

    What is it you want to achieve with the training. Do you want to make people aware of disability and the DDA in general or do you want to look at topics such as customer service training?

    We have worked with a company called Access Matters Ltd., who are associated with the Employers Forum on Disability. Suggest visiting their websites for guidance.

    The DRC produce a really good video called “Talk” which is available for only a couple of £s and gives a very different and interesting insight into disabilities and how people are perceived.

  4. Purpose built DDA Course
    Alan

    I know you asked about videos – I would suggest the DRC and the RNIB – for material, both have a range of really good videos etc.

    On another note we are able to provide a 6 hour course based totally round the DDA and customer service. In Wales it has the accreditation of the WTB and is called Welcome Host Service for All. If you are in Wales it can be easilly arranged, if you are outside the principality then the course context could be delivered, but not certificated.

    If you need any help or advice in the area of accessiility (and certainly accessibility and IT) please contact me via e-mail or you can phone on 01492 581947

    Russell
    Trainingplanit

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