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Seb Anthony

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Dealing with disruptive learners


Could anyone recommend some good books or website for me to research?

Thank you.

catheine turley

5 Responses

  1. Books on managing difficult situations
    You can cite a web site like this one (or see in your assignment but you are right to get a book reference too in order to back up ideas of good practice. I am surprised your CTP provider has not provided such a resource (if they haven’t then do talk with your tutor and/or let the CIPD know).
    Anyway, you might try:
    ARNOLD, J. et al (2004) Work psychology :understanding human behaviour in the workplace (FT Prentice Hall)
    HBSP (2004) Results Drive: Dealing with Difficult People at Work
    (Harvard Business School Press)
    HARDINGHAM, A. (1998) Psychology for Trainers (CIPD) – now out of print but still available from libraries and good book sources like Amazon.
    Best of luck

  2. Thank you
    Thank you Graham for you feedback and helpful web site and useful reading materials.

  3. Online resources
    Dear Catherine,
    Some online resources whichinclude tips and hintsare found under the trainers and educators section at
    Some titles of particular interest might be:
    Tips for Training Adults
    Motivating Adultlearners
    Accountability in Training
    Dealingwith Difficult Employees
    Hope this helps!


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