I’m looking for an activity/game that reflects the skills required to delegate effectively. I run sessions on managing people and have material on how to delegate, but I would like an exercise to demonstrate this.
I'm looking for an activity/game that reflects the skills required to delegate effectively. I run sessions on managing people and have material on how to delegate, but I would like an exercise to demonstrate this.
One Response
give them a gold STAR
I use the STAR mnemonic:
the person has to have/be given the
Skills~ to do the job (at least at basic level if the delegation is to develop the skill to a higher level)
Time~ to do the job (this is an amount of time appropriate to their skill level if they are learning)
Authority~ to get other people to supply appropriate input or give them the time
Responsibility/Recognition~ for achieving the successful completion of the job ie they can’t just say "You trusted me, YOU are responsible!" if they fail. And if they succeed, there is kudos or a tangible reward for them.
I get the delegates to consider/brainstorm/discuss three elements of each:
1. Reasons~ Why does a person need this?
2. Implications~ so what must I take into account, and do, in order to ensure that they have it (eg for Authority, do I give them a "warrant card", do I give them "acting rank", do I announce publicly that they are being deputised?
3. Consequences~ for the person, the task, my credibility, if I don’t ensure they have the STAR.
I hope this helps
Rus
http://www.coach-and-courses.com