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Departmental Training Content Template


I have been tasked with the development of a sales training "boot camp" to train sales agents on seven different areas of the organization. I will be developing the structure of the training, but there will be individuals from each of the seven areas who will actually create the content. My first idea was to develop a template that I could give to each of the content developers. An effective template will provide a framework for the content being provided by each department. Before developing my own template, I thought I would check to see if anyone has something that might work in this regard. It would surely be appreciated. This site has been great, and I look forward to hearing from you!
Ken Olsen

2 Responses

  1. Ask questions

    I have incorporated something like this into induction programmes before, and I think that the easiest way is to pose a series of (quite specific) questions to your depatrmental expert. Such as:
    – How is your department structured?
    – What do the different sections in your department do?
    – Who does your department liaise with?
    – etc.

    You will still need to shape the responses into something useful and to offer a consistent format (some people will be quite technical). If you leave things too broad, you will often get nothing back of use.

  2. Got some ideas for you
    Hi Ken,

    I’ve had experience in this area before and have got a couple of templates you might find useful which I’d be happy to share with you if you want. You can email me on [email protected] or ring me on 01757 705349. Susan

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