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Seb Anthony

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Developing a Training & Competency model


I'm researching how companies set up and manage their FSA Training & Competency Schemes. If you have experience of working within a regulated T&C environment I'd be really interested to know how the scheme was structured - for example was it managed by Compliance or Training, or did it stand alone as a T&C department? And how the different elements worked together to ensure FSA requirements were met consistently.
My thoughts are that "T&C" is, by definition, a responsibility of the Learning profession, but guided and governed by the Compliance and Risk function. This leads me to think that T&C should sit within Learning, with an accountability to Compliance. But I'm really interested in hearing from people with a different view and examples of other models which work as well or better than this one!! Thanks!
Sue Ramsey

One Response

  1. The manage it badly
    I can only speak for General Insurance, but T&C is often managed badly, with little understanding of who falls under TC1 and who under TC2.
    Commercial brokers tend to think they are under TC2 whnen they are generally not.
    This is still too much reliance on e learning packages used mailny to prove “we’ve done something” rather than evidence of competency.


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