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Seb Anthony

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e-Learning Mind Shift


Does anyone have any advice/experience in developing classical trainers into e-trainers? What specific changes were required in their skills-set? Did you comes across any issues in gaining acceptance & support from trainers, with the strategy?
Philip Howe

2 Responses

  1. give them a quick benefit
    My experience has been that there is a lot of resistance to start with, which is eased by something quick and effective, that adds something real. Two examples I can quote are

    1. offering to put a version of the “pre-course work” online, and doing a very nice-looking mock-up

    2. Showing how a new appraisal system could be explained on the organisation’s intranet, as a permanent reference point

    I have also found that showing a simple uncluttered version of a piece of e-learning helps people to see the advantage. I use as an example

    But it does seem a slow process as a lot of assumptions may need to shift.

  2. Skills of an e-tutor
    Hi Philip,

    There are many skills required by online tutors, which can be roughly divided into 5 categories: Managerial, technical support, coaching
    leadership, personal skills. While these do overlap with F2F skills, the main differences probably have to do with weaving, summarising, asking high quality questions, how you create an authentic online presence, and how you establish group rapport and trust on-line. Best way is to let them experience being an online student supported by a superb online facilitator. I’ve receieved outstanding feedback from enthusiasts and sceptics alike.

    I’s be happy to send you an article describing the main skills required by e-tutors, and some further references.
    Just let me know:

    Good luck,


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