I'm shortly going to be carrying out some awareness sessions with local authority staff about supporting volunteers in their service. The session is around 30 mins in delivery with discussion time following. Each session will be supported with what I'm calling a secret box where staff can ask questions for answering outside of the session, but also as a place to post their evaluations.
I'm not part of the local authority so don't want to be required to use their long in the tooth form of post event evaluation.
Can anyone offer any insight or experience into an evaluation for this kind of community public sector type situation, where the learners can feel their learning is genuinely reflected upon rather than some kind of statutory sector box ticking exercise?
Wisdom welcomed :O)
Pete Adams
Experience Based Community Coach / Mentor
(e) [email protected]
Pete Adams
One Response
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Pete
Sorry but I’m confused;
~you are producing “awareness” sessions, but you want learners to “feel their learning is genuinely reflected upon”. I am not sure of the connect between the two.
My experience is that awareness sessions can be evaluated in two ways;
a) test retention of knowledge to ensure delegates are now aware of the facts that you set out to make them aware of
b) seek their opinion as to the value of the facts that you set out to make them aware of (you should have some degree of confidence, from your TNA, that this will produce value before you start!)
You may also use the session to gain feedback from the delegates for their management; this may be training centric (eg I wish the training had been done in X way, or the training was very effective and welcome because of Y) or it could be operationally centric (eg In order for me to support volunteers more effectively I wish the Authority would provide/do X)
I have done both with public sector staff and both have produced valuable outcomes….but you have to be clear in your own mind (before you start) what you want to get out of it…..
I hope this helps
Rus
http://www.coach-and-courses.com