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EvaluationZone testimonials


Below are just some of the testimonials EvaluationZone host Paul Kearns has received from those who've taken part in his live workshop sessions.

I have also meant to say thank you for the session last week. I feel you really did help with the clarification, not just for me but also the team. We had an IIP review earlier this week- the assessor was quite "praiseful" of the understanding the 3 directors have of the 3 box method, further more she said that she has now met an organisation that she can refer to as a case study of good practice when it comes to training evaluation.

Training and Development Manager

Rarely have I found an external consultant able to add so much value in such a short period and, at the same time, make me enjoy the experience. Your blend of expertise, experience and communication skill is an exemplar.
You have helped me/my colleagues transform the way that we are going to work round here. Line management, our shareholders and our customers will benefit, considerably.

It is not often that I say THANK YOU and really mean it. This time I do, and that is evidenced by the fact that I am already telling colleagues in other companies (not our competitors!) that they could equally benefit from
a session with Paul Kearns. I don't do that too often.


Senior Executive, Group Training and Development



It's about three years since we had the benefit of your expertise when you delivered Evaluation Practitioner Training and in that time we've come on leaps and
bounds in respect of our evaluation activity. We've also invested in your latest book, 'Maximising your ROI in Training', which is full of common sense, jargon free and practical at the grass roots. Your insights are proving to "add value" to what we're doing !

Glen Cartwright - HMCE - 21/2/01

Our second speaker was Paul Kearns of Personnel Works. As always, he was able to produce thought-provoking and entertaining material in his presentation, "Evaluation is a Training Design Tool - Not a Post-Mortem". Paul himself referred to his style as "leading-edge common sense", a sentiment with which most, if not all, the audience agreed. He emphasised the point that trainers and evaluators should be thinking about evaluation before designing any training intervention and posed the question, "Before we ask questions about the skills gap, shouldn't we ask about the business gap?" Paul presented a number of models, including his Baseline Evaluation Model, the 'Business-Focused Training Framework' and 'The 3 Box System' of 'Must-have', 'Added-value' and 'Nice-to-have' training. This interesting presentation has prompted the National Training Evaluation Strategy Working Group to plan to reconvene in the New Year in order to revisit and discuss the issues raised.

Review by Ann Giffin, Police Training Evaluator of an evaluation conference in November 2001

  • "This was the best use of my time. I can't believe how practical and useable Paul's stuff is - I can't wait to try it!": Citibank
  • "Money well spent": Scala Marketing
  • "Dynamic and practical": Dreuer Breweries
  • "Excellent practical workshop, just what I was looking for": Prudential Assurance
  • Putting £££ signs on T&D – Workshop for IQPC 1998
    Presented by Paul Kearns

    Dear Paul

    Thanks very much for the workshop, I found it extremely useful and interesting to hear someone challenging the likes of Kirkpatrick!

    Many thanks

    Lisa McPartland

    "Strong views were expressed from several presenters that you are not a 'real' HR Business Partner unless you are intimately familiar with your business issues such as financial performance. Highlighting this theme - and one of the top talks of the day - was Paul Kearns from the Personnel Works. He talked of absence measures, training measures, recruitment measures and all the other usual suspects of operational HR measurement as being relatively unimportant. To Paul the bottom line was all, and how right he is. He discussed aligning HR strategy to the business strategy and most importantly how the Return on Investment (RoI) in HR is ultimately measured by the performance of the company and how much value has been added. His delivery was relaxed yet challenging and I - along with the rest of the conference - was hanging on to his every word."

    Graham Boylen –

    Extract from review about IQPC HR Measurement conference - 17th July 2001

    Dear Paul,

    The coaching session this morning was excellent. Everybody enjoyed the session and learned a lot. I was impressed with your skills in adapting the presentation to our
    organisation and in giving examples which are relevant to our "business". During the coaching session, time passed very quickly and it was felt that 2 hours was not enough. As a result of this morning session, we plan to get the other technical advisors interested and involved in ROI.

    Again, thank you so much for the excellent service you provided our organisation..

    Best Wishes and Warmest Regards,

    Dr. Jean Yan (World Health Organisation)


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