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How can we train our staff to use our online self service selection for learning interventions

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We have bought a training administrator package and are now considering how best to skill our people so that they are able to search and select optiosn to meet their learning needs. Some of our staff will be PC illiterate and will need obviously more support. What have other companies done and how much per head did it cost for all staff. There is an assumption that our site will be fun and intuitive, any tips on making it more so would be most helpful
Julie Muhs