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Jon Kennard


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How to increase workforce mobility


LMS experts Docebo give us a lesson in business agility.

Smartphones are considered a valuable asset that help improve work productivity. Recent research has shown, for example, that US workers are considered 'more productive'. On the average basis, 59% work more than 50 hours a week. It can also be noted that they use their smartphones as productivity tools during their work week.

These statistics about employees’ behavior reflect smartphone sales data, which has seen an overall increase of 27.8% in sales.

The 2013 forecast is as follows:*

  • 315 million laptop and desktop computers

  • 227 million tablets

  • 1 billion plus smartphones*

*Source IDC

The mobile workforce constitutes three typical situations. Each one has its own level of productivity: office, home, travelling.

It’s obvious that the first two working environments provide a higher quality of work, as often the wi-fi connection is more reliable and robust. With the introduction of wi-fi into airports, public transportation, hotels, convention centers and cafes, we can now consider these as workplaces. Thanks to the convenience of these devices, it's easy to be productive.

More and more global organisations are adopting IT systems to support workforce mobility. This can be seen as a fantastic opportunity to easily pursue and achieve business goals. Adopting a system that allows workforce mobility management means identifying:

  • a clear definition of strategic plans

  • their tactical execution

  • the objectives to be achieved

Businesses should undertake clear change management actions, since employees are required to understand the value of workforce mobility. This will allow your company to:

  • Increase sales
  • Cut travel budgets
  • Optimise data management
  • Empower your team
  • Integrate help desk, and mobile services

Though modern and reliable, the integration of an IT infrastructure is not enough. In order to achieve results, it is important to work with software and devices that provide the functionality to support mobile working. This will allow the process, integration, and synchronisation of data and information that companies may need.

In this sense, we should not be surprised by the the growth of SAAS solutions, such as Salesforce with its + 26% turnover, and 14% market share. This confirms the interest of companies towards systems and applications that make a rapid implementation of solutions. All this without technical implications, or any additional cost.

The modern management of a mobile workforce can help with:

  • Daily organisation, and monitoring of business trips

  • Customers’ meetings, and follow-up management

  • Updating, submission, and archiving of travel expenses

  • Client order management, and prospects pipeline management

  • Mileage usage

  • Easier access to the ERP and CRM system to synchronise information, and obtain live data

The integration of an LMS allows employees to gain higher quality results, match data, view workflow information, and personal development management. This gives your team the information they need, delivered on their device, at their convenience.

Let’s imagine that a mobile device displays travel time, events, calendars, activity logs, and sales data; data such as customer information, appointments, available travel budget allowance, and sales. While on the go, employees can receive more information, because we give them the opportunity to obtain brief learning courses. Everyone can work efficiently and deliver better results, now that activities can be planned, monitored, delivered and followed up.

The Docebo Learning Management System has been used by more than 18,000 organizations worldwide, and more than 500,000 users have been trained on it. The integration between smartphone,devices, and elearning systems enable organisations to deliver training to your teammates, wherever.

Author Profile Picture
Jon Kennard

Freelance writer

Read more from Jon Kennard

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