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Ideas for a lively, high level customer care event?

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I need ideas on how to stimulate discussion on topics like, solution seeking behaviour, proactivity, & to inspire a desire to be even better at what they do.
Karin Younger

One Response

  1. Customer care
    Karin,

    I have a similar need myself – I am dusegning a customer care event for Housing Enquiry officers – could you copy me into any replies? I would be most grateful.

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