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Induction training

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Hi,

I have just completed a TNA for my student placement employers who operate in the facilities managment / catering sector and have identified induction as a key development area. If anyone has any experience of setting up or delivering induction training (especially if it is within the same sector!) or any advice that might help please email me at [email protected].

Many thanks,

Keith
Keith Stevenson

3 Responses

  1. Training Jounrnal Article
    I have put an article I had published in Training Journal a couple of years ago in the post to you.

  2. Inductions
    Hi Keith,

    In the last year I have written inductions for the NHS, Siemens and am currently working on my current employers course.

    I go for interaction in a big way and have many ideas which get people excited and interested so that they remember a few key things which is all you can ask.

    In one induction role-playing exercise a person had to ride a motor bike made from a folded sheet of flip paper around the room shouting courier for Doctor Jones!

    Six weeks later the group who attended this session could all remember, when tested every key message from this session.

    Please send me e-mail off line and will ping some over or help you work some up.

    Cheers.

    Nick

    n.hindley1 at btinternet dot com (the at and dot ar writen to avoid spamming)

  3. Induction training outline
    Induction Training Outline for Facility Managers – 2 days

    1.Understanding Facility Management business
    -Facility Management sector outline
    oKey principles and terms
    oVocabulary- terminology (glossary)

    -Facility Management in UK
    oBackground
    oMarket – trends & potential
    oCompetition
    oMarket specifics in UK

    -XYZ Company on UK market
    oBackground
    oMarket share and strategy
    oMission, vision and values

    2.Facility Management – introduction
    -Facility Management scope
    oDomains
    oFacility Management importance for organizations /clients – benefits
    -Facility Management manager role and scope
    oFacility Management manager core skills and competencies
    -XYZ – organization, structure, responsibilities
    oCareer opportunities within XYZ

    3.Key Elements of Facility Management
    -Space management and space management planning
    -Energy & Environment management
    -Maintenance management
    -Commissioning & Managing Contract Services, Sourcing
    -Tendering & letting contracts
    -Basic finance management for Facility Management
    -Customer Relationship Management + satisfaction metrics
    -Relocation management (optional)

    4.Evaluation & Follow-up
    -Project teamwork – SWOT – improvement plan covering studied Facility Management areas.

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