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Introduction to Quality


I am developing a training programme for production operatives that we are considering promoting to supervisor/team leader status. I am having difficulty with the 'quality/auditing' side of things as the majority of courses I have found assume an awful lot of prior knowledge. Our people will be starting from scratch and many will be very nervous as they won't have set foot in a classroom in 20 years. I am looking for a course that starts with the very basics. Any suggestions?
Lucie Newman

3 Responses

  1. Metis can assist you.

    Huge area this. Have you thought of starting in the workplace instead of the classroom and working in to the classroom after a short period.
    At Metis we work in this area and have helped a number of organisations. If you wish to talk about your needs in more detail call me or email me 0161 875 0100.

  2. Quality Training
    Hi Lucie,
    I would be happy to talk through some ideas with you! I am responsible for training a large number of operators and have faced similar issues! Please feel free to call me on 01793 616100 or email me [email protected]
    Look forward to talking to you!

  3. Basic Quality/Auditing Training
    Lucie, we at Quality System Services provide a whole series of Quality Training Courses designed for all personnel – irrespective of their previous experience or background. We would be extremely happy to discuss your Company needs and perhaps tailor something that would meet your requirements ?
    Our range of services and our existing Training courses can be seen by logging on to our website
    You will see that we provide 2 Courses in particular that are IQA-IRCA Registered – one is a 2 Day Internal Quality Auditor Training Course (designed for people with little or no previous knowledge) and the second is a 5 day Auditor/Lead Auditor Course (designed for individuals with some little previous background knowledge) – both of which, however, lead to the potential for your personnel to gain accepted qualifications and allow them to become registered with IQA-IRCA etc.
    Additionally we have numerous other courses which introduce the basic requirements for Quality; and we are currently beginning to now advertise our new 2 day Transition Course which explains the new requirements covered in the BS 9000:2000 Series of Standards – so that anyone who may already have the basic knowledge of ISO9000:1994 can update their knowledge to meet the new standards.
    We also offer Environmental (ISO 14001) Auditor/Lead Auditor Training.


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