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IT Managers ‘Lack Soft Skills’


Most UK IT managers feel unequipped to manage their teams effectively, according to a recent poll conducted by Parity.

The research, found that 56% of IT managers felt under-equipped for their role, while 67% of their staff recognised this skills gap among their bosses.

Almost half of the staff surveyed said that their managers lacked vital communication skills and 18% said they did not have the necessary skills to delegate successfully.

Joe Kelly, MD of Parity Resourcing Solutions, said that this skills gap could be affecting productivity and motivation and emphasised the need for IT managers to learn some of the softer skills associated with leadership.

"Historically, IT managers have been assessed on their technical acumen, but their role has changed a great deal in recent years as technology has taken on greater strategic importance in a drive to improve cost efficiencies," he said.

"As a result, not only is there a need for more and improved leadership training to bridge this skills gap, but also a need to re-think the recruitment and appraisal processes in UK businesses. It is important that, when appointing and promoting IT professionals to management and board level, businesses recognise the importance of a well-balanced skills set."


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