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Joining Instructions/Welcome Pack


I am looking for some guidance on putting together joining instructions for my training sessions. Is anyone willing to share what they include in their joining instructions and the format it comes in etc?
Hope you can help.
Lucy Sleigh

6 Responses

  1. Course joining instructions
    The things I always cover are:
    What the course title is and what it covers (this could also include why the delegate is attending the course).
    When it starts and finishes.
    Where it takes place (including travel directions if necessary).
    What pre-work is needed (if any).
    Who or where to report to on arrival.
    Who to let know if the delegate cannot attend the course at the last minute due to a domestic emergency.
    Who to contact with any other queries.
    Wherever possible I would email the joining instructions to the delegate.

  2. my joining Instructions
    Lucy, hi,

    Firstly I send out a Warning Order about 1 month in advance to advise those that are on the training that the event is still being run and the very basic routine. I then, much nearer the date, send out the Joining Instructions which goes into much more detail and includes maps, addresses, block programme, info on dress and timings. If you wish I can send copy of these – contact me on [email protected]
    just starting to issue pre learn packs so would be interested in more info from others on this.

  3. Some useful comments
    If the participants are general attendees then establishing an agenda of the training is always a good measure. Next, establish the ground rules like switching off mobiles, not leaving the training room in the middle of a session, being interactive during sessions, keeping Q&A separately etc.

    If the training is to induct freshers into an org., the program should concentrate in maintaining a maximum level of transparency throughout the induction process. Specifically, if the participants are new joinees, maximum transparency in the various processes of the organization, in information exchange and in goals after joining should be given maximum priority in the checklist.

  4. Don’t forget the personal stuff
    I also include what the arrangements are for lunches etc and a question around if they have any dietary or other physical requirements. If people are travelling any distance I also include nearest station/bus route/airport etc.


  5. Thanks!
    Just wanted to quickly post and say thanks very much to everyone for responding!
    What a helpful bunch you are!

  6. It’s all about me!
    I tend to train people outside the organisation I work for, so I also include a short paragraph about me – my experience as a trainer, what my aims are as a trainer and what I do in my spare time (teach Yoga!). That works really well because people coming on my courses feel they know me before they attend and it always helps break the ice.

    In terms of format, I try and email the individual (rather than the manager) so they get an understanding of why they’re going on the course.


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