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Learning Organisation performance measures


Does anyone have any suggestions for performance measures to put in place to assess progress towards being a learning organisation?
Elizabeth Rawlinson

6 Responses

  1. Learning Maturity Scale
    Elizabeth, try my article in January edition of Training Journal – it maps out indicators along a continuum



  2. keeping it simple…
    Learning organisations should probably not be repeating costly mistakes(!), so how about a measure that relates how many major mistakes are repeated, and the costs/consequences of these?

  3. Building the Learning Organisation
    As it’s under copyright, I wouldn’t want to reproduce it here, but there is a Learning Organisation Assessment Instrument within the appendices to:

    “Building the Learning Organization”, Michael J Marquart, McGraw-Hill, ISBN 0-07-040534-4

  4. Assessment and Measurement

    Not sure if it’s what your looking for (and I haven’t read it in detail) but chapter 8 of Peter Senge’s book The Dance of Change – The challenges of sustaining momentum in a Learning Organisation, migh be worth a look at. The chapeter is entitled Assessment and Measurement.

    Hope this helps.


  5. Senge has the answer!
    Elizabeth, Whilst it doesn’t give the definitive answer, Peter Senge’s ‘The Fifth Discipline’ does give a comprehensive insight into learning organisations and how to create them.
    I hope this helps

  6. Senge’s Fieldbook has the answers!

    Adding to other recommendations here, Senge’s “The Fifth Discipline Fieldbook” is also worth consulting, as is the ASTD Infoline “16 Steps To Becoming A Learning Organization” (Marquardt).

    You should be able to download the Infoline from the ASTD website bookstore.


    Scott G. Welch
    CAVU Performance


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