Hi everyone
I want to design an active listening exercise so that delegates are listening for both information and emotion. Rather than use actors or role plays I wanted to show a video clip and I wondered if anyone had any good clips they could direct me to. It's for for a professional services firm - so ideally I'd like to show two people having a meeting if possible.
Any ideas would be hugely appreciated.
thanks
Melissa
3 Responses
Can I suggest another way?
Hi Melissa
I can't offer any suggestions for clips, although I wonder if there is a different way to achieve your aims?
Could you get your group to work in twos or threes and take it in turn to be "interviewed" on a topic that will enable emotion to be expressed (albeit subtly). Something like:
– how you felt on your first day in this job
– a time when you felt out of your depth
– a situation where you struggled to get your views heard and understood
Because, for me, the challenge with using clips is that you can't check out with the speaker that what you have heard and felt is correct. Using live interviews as I suggest means that the interviewer can feedback what they have heard and how they believe the speaker felt at the time – and find out if they are right!
Just a thought.
Jenny
A suggestion for an intro exercise
I know that this wasn't what you necessarily asked for, but I had this training suggestion given to me from a very experienced trainer, turned London Cabbie, and think that it could be a good intro for your training – maybe to break the ice/make people feel comfortable about talking about emotion.
The Two Ronnies – Four Candles
Hope that's helpful!
Scotland
This one starts off happy and smiley and goes downhill slowly. Awkward but lots of god learning points.
http://www.youtube.com/watch?v=q42xOo7HiCE
Good tips I have picked up along the way for showing videos.
1) Make them "active" by preparing a list of questions as a handout for things / issues delegates to look out for.
2) Stop an start regularly with "what happened?" and "what happenes next?" discussions.
3) Cover the screen and play with sound only first and with sound an picture later. Body language quite often conflicts with what they think they are hearing.