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James Quinn

GRASP. Learning & Development

Learning & OD Consultant

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Lone Worker Training


Afternoon Campers,

I've recently been asked to put together some lone worker training for repairs operatives visiting housing association/local authority properties.

I'm waiting on some info from the Suzy Lamplugh Trust but wondered if anyone here has delivered sessions of this kind in the past?

Any info, tips, tricks or material I can out and out steal would be much appreciated!



4 Responses

  1. Hi James,

    Hi James,

    I have put together quite a few presentations on the subject of lone worker safety for our potential and current clients. Our presentations on the subject typically follow this structure:

    1) Potential risks of working alone with examples of situations in which a lone worker was injured or perished

    2) Common situations in which an employee may find themselves in a lone worker situation

    3) Challenges faced in mitigating or eliminating risks in lone worker situations

    4) Best practices for lone workers

       a) Sample risk assessment

       b) Check-in protocols

       c) Solutions, technological solutions and lone worker monitoring

       d) Emergency response protocols

    Because your training session(s) are focusing on a specific industry or vertical, you could re-work this overview to suit your purposes.

    Additionally, we have written a few blog posts that may have some materials that you could make use of:


    Implementing Lone Worker Safety Monitoring in a Unionized Workplace

    NSC Webinar: Workers don't have to be alone while working alone

    Measuring Your Risk of Workplace Violence

    The Benefits of Automated Safety Monitoring vs. Traditional Methods

    The Layers of Safety Monitoring

    6 Tips to Reduce Slips Trips and Falls in the Workplace


    Hopefully there will be something in there that can help you with your presentation!

    Best regards,



    Full Disclosure: I am the Marketing Coordinator for Blackline GPS, an international company that designs and manufactures lone worker safety monitoring devices.

  2. Must be the season for it – I

    Must be the season for it – I'm doing exactly the same!

    Given the health and safety nature of it, try to make sure that it's not too bogged down in law.

    Consider using a field trip for some on-the-spot dynamic risk assessment, maybe using a void property if you have access to one?

    The aim is to keep people safe after all, but the problem is that most people underestimate the risks they face. The training has to include some really practical exercises to get them to identify, not only the risks, but the potential controls.

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James Quinn

Learning & OD Consultant

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