Does anyone have any good information to use when designing a half day couse on Managing Change and Cultural Change? The company I work for have just won a regional account which will involve many staff going through the TUPE process. I have been asked to deliver a half day session on managing change and cultural change using the Kubler-Ross change cycle and some work around the company values. I would also like to consider any country cultural differences I should consider. Any information or guidlines to following when training in various European countries ie Germany, France, Spain, Italy?
Thank you in advance for any advise.
Kind regards
Karen
Karen Taplin
4 Responses
Some ideas
I have used for this topic with reasonable success one or the other of the following materials:
– Getting Charge of Change. A good video from CRM Learning, dealing with the subject of transition in a way very similar to kubler-ross
http://www.crmlearning.com
– Turnaround. A complex case study from Human Synergistics Int. They also have a good exercise called Organizational Change Challenge, about the change process itself.
http://www.humansynergistics.co.uk/
Other Cultures
You might find Hofstede’s analysis of other cultures useful – see http://www.geert-hofstede.com.
List of countries down the left side.
Simon Whalley – bluetree
I’ve recently used on a series of workshops a team quiz approach based around KR, seems to work well on our two day event (especially in the after lunch slot!)
A great resource is Making Sense of Change Management – Cameron and Green
Language
Hi Karen,
With regards to training in Italy and Spain I recommend trying to provide at least some local language backup. Even the largest and most multinational of companies often have a number of key individuals with lower than expected or necessary English language skills – even though as a language training company we’re helping to change that!
I’d recommend at a minimum perhaps have some of the key information or slides translated. or make use of local facilitation and implementation teams led by someone who hasn’t possibly had the message filtered or skewed simply by their comprehension ability.
Hope that helps,
Alex