Does anyone have any call monitering examples? HOw to improve call handling and customer service.
nadia
Menu
Menu
Does anyone have any call monitering examples? HOw to improve call handling and customer service.
nadia
Leaders need to stop the self-sacrifice cycle
Middle management’s biggest challenge
Unlocking courage
3 Responses
callmonitoring
Google Zoom International
Call Monitoring
Hello Nadia
I guess it depends what you are after. Are you looking for set criteria to ‘mark’ calls against to encourage a particular standard?
Lucy
Call Monitoring
Hi Nadia,
I have worked in Call Centre environments for over 17 years (last post-Director of CC Sales & Operations), and would be more than happy to have a chat with you. I am now a business coach and personal development trainer. Please feel free to call me on 07961 460 217, I am sure I can point you in the right direction.
Joanne