Does anyone have any call monitering examples? HOw to improve call handling and customer service.
nadia
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Does anyone have any call monitering examples? HOw to improve call handling and customer service.
nadia
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3 Responses
callmonitoring
Google Zoom International
Call Monitoring
Hello Nadia
I guess it depends what you are after. Are you looking for set criteria to ‘mark’ calls against to encourage a particular standard?
Lucy
Call Monitoring
Hi Nadia,
I have worked in Call Centre environments for over 17 years (last post-Director of CC Sales & Operations), and would be more than happy to have a chat with you. I am now a business coach and personal development trainer. Please feel free to call me on 07961 460 217, I am sure I can point you in the right direction.
Joanne